That’s alright, it happens to every main character.
You have 14 days from the day your order is delivered to request a return.
To start your return, email support@lvlthelabel.com with your order number. We’ll confirm your return and send you the return instructions.
GOOD TO KNOW
A few common questions
What condition does my return need to be in?
Items must be unworn, unused and in their original condition, with all original tags attached. For hygiene reasons, we cannot accept items that have been worn or used.
Who pays for return shipping?
Return shipping costs are your responsibility.You pay the shipping cost directly to the carrier. We recommend using a tracked shipping service, as LVL is not responsible for returns lost in transit.
How do i request a return?
Email support@lvlthelabel.com with your order number. We’ll confirm your return and send you the return instructions.
When will i receive my refund?
Once we receive and inspect your return, your refund will be processed within 5–7 business days and issued to your original payment method.
Will return shipping costs be deducted from my refund?
No. Your return shipping cost is paid directly to the carrier and is not deducted from your refund.
What if my item is damaged or i received the wrong item?
Please contact support@lvlthelabel.com as soon as possible with your order number and a photo of the item. We’ll look into it and make it right.
